General terms of sales

Terms of delivery

The prices of the goods are based on delivery terms ‘available freely from the seller’s premises without packaging’. The seller delivers the goods to the buyer at the buyer’s expense, unless agreed otherwise. 

Orders to be collected at Etra Megacenter stores will be stored for 3 months. After this 3 month collection period, the products may be sold to other customers, or they are sent to the customer at their expense.

Additional fees

Orders with total of less than 50€ (excluding VAT) are subject to an additional 5€ small order fee. All invoices are subject to a billing and handling fee of 2€ per invoice, unless agreed otherwise.

Packaging

The goods are delivered in factory packaging from the seller’s warehouse. Other packaging and handling fees are added to the invoice based on actual costs.

Credit

The limit of credit for companies, which are eligible for credit, is at minimum 1000€. Etra reserves a right to examine credit rating for each customer based on Suomen Asiakastieto Oy records, also during the customer relationship. Penalty interest for overdue payments is charged based on the Finnish Interest Act.

Other Terms

The sales terms of The Association of Finnish Technical Traders are observed with the aforementioned specifications.

The fees in these terms are mentioned excluding VAT.