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Save time and effort – take advantage of Etra’s extensive services

Etra 24/7 Emergency Service

020 765 2407

We serve our account customers at any time of the day.

Express delivery (hourly trip).*
Service fee 40 -150 eur (VAT 0%) + Shipping costs**
*Central warehouse products as well as partly Megacenters' warehouse selection with intermediate sales reservations.
**On public holidays, weekends and nights from 21:00 to 06:00, the service fee for the delivered delivery is 150 euros (VAT 0%). Other times outside opening hours 40 euros (VAT 0%).

Etra 24/7 logo inside a blue circular arrow, symbolizing around-the-clock service availability.Etra 24/7 logo inside a blue circular arrow, symbolizing around-the-clock service availability.

Small packages and set making

Packing and set making service at our logistics center offers set-making services for items used to for example installations or your other specifications. Installation sets may include products from more than one supplier.

Examples of sets

  • Adding microphones to respirators (removing mouthpiece, drilling hole for microphone, microphone mounting, reassembly)
  • Making tool kits
  • Helmet kits, customer-specific stickers, accessory mounting
  • Cable repair kits
  • Fastener packing (one item per box)
  • Fastener set making

Maintenance of respiratory and fall protection

We service respiratory and fall protection equipment. Please contact your nearest Etra Megacenter.

Fire Extinguisher Maintenance

We maintain and sell fire extinguishers at Etra Megacenter Kuusamo.

Read more about fire extinguisher maintenance and sales >>

Roller chain cutting

We have a comprehensive selection of Rexnord and Link-Belt roller chain in standard length (5m per box) in our Logistic Center. The most used chains are also available in larger reels which can be cut to measure to fit your needs. The cutting service is located in Etra Logistic Center that supplies orders daily to Etra Megacenters.

Advantages:

  • Cut-to-measure roller chain for your needs
  • Longer chains available without joining shorter chains together.
  • Cutting shorter chains from a reel minimizes material loss compared to cutting from standard length.
  • Quick deliveries to your local Megacenter even on the next day, or directly to your address.

Currently the following roller chains are available in large reels: Rexnord: 06B-1, 06B-2, 08B-1, 08B-2, 10B-1, 10B-2, 12B-1, 12B-2, 16B-1, 16B-2, 20B-1, 20B-2, 24B-1,24B-2 

We also supply other roller chain sizes and special roller chains cut-to-measure. Please contact your nearest Etra Megacenter for orders (https://www.etra.fi/en/contact-information). You can ask for more information from our transmission team [email protected] or 020 765 4020.

Electric motor configuration

We have a large selection of electric motors and flanges in various sizes available in out Etra Logistic Center, allowing us to supply a comprehensive selection of motors with variations. We configure the electric motors in Etra Logistic Center that supplies orders daily to Etra Megacenters.

Advantages:

  • Broad selection of electric motors in various sizes customized to your needs.
  • Quick deliveries to your local Megacenter even on the next day, or directly to your address.

The current selection of electric motors in Etra Logistic Center: bodies IEC 71 – 200, capacity 0.37 – 30kW and configurations B3, B5, B14, B34, B35. Other sizes and special motors available upon request.

Please contact your nearest Etra Megacenter for orders (https://www.etra.fi/en/contact-information). You can ask for more information from our transmission team [email protected] or 020 765 4020.

Worker using a puller tool to remove a part from an electric motor, close-up showing motor housing and tools.Worker using a puller tool to remove a part from an electric motor, close-up showing motor housing and tools.

Timing belt cutting

We have a selection semi-finished timing belts available in out Etra Logistic Center, allowing us to supply a comprehensive selection of various profiles and all belt widths. The cutting service is located in Etra Logistic Center that supplies orders daily to Etra Megacenters.

Advantages:

  • Semi-finished timing belts can be cut to all widths, also special measurements, to fit your specific needs.
  • Quick deliveries to your local Megacenter even on the next day, or directly to your address.

Here are some of the semi-finished timing belts available in Etra Logistic Center: profile T5 (length 185 - 1440mm), profile T10 (length 370 - 2250mm), profile 8M (length 560 - 3280mm) and profile 14M (length 966 - 3500mm). Contact us for other profiles and lengths.

Please contact your nearest Etra Megacenter for orders (https://www.etra.fi/en/contact-information). You can ask for more information from our transmission team [email protected] or 020 765 4020.

Close-up of a moving roller mechanism with striped material running through it in an industrial setting.Close-up of a moving roller mechanism with striped material running through it in an industrial setting.

Value Added Services Qaulity Assurance

  • Etra Value Added Services conducts fastener acceptance inspections and quality assurance. Every inspected item batch receives an inspection certificate.
  • NDT: Item dimension measurements with 0.01mm precision, internal and external thread measuring with tolerated gauges, perpendicularity testing, and coating thickness testing on coated items.
  • DT: Torque tolerance measuring, practical testing on mechanical properties and material drilling properties.
  • In-house expertise: cooperation with our fastener production enables us to conduct more in-depth material technical analyses with trusted partners.
  • Acceptance inspection on subcontracted fasteners to ensure high quality.
  • A dedicated quality assurance department in our logistics center and trained inspectors.
  • Calibrated precision instruments
Etra employee operating a small industrial device in a warehouse environment, with conveyor shelving in the background.Etra employee operating a small industrial device in a warehouse environment, with conveyor shelving in the background.

Reporting

We provide customer-specific customized reporting models for our customers. The product codes used by the customer can be marked on the delivered products and documents. As a part of comprehensive partnerships, we can facilitate easier invoice management with customer-specific itemization. Itemization can be based on product groups, discount groups, customer reference, customer order numbers, item locations, or combinations thereof. The itemized reports can be delivered automatically via e-mail directly to the right persons.

Etra employee viewing product information on a computer screen in a store environment.Etra employee viewing product information on a computer screen in a store environment.

Training

Etra arranges trainings tailored to our customers' needs, including product and user training.

Two people sitting on a sofa with a laptop, smiling at the camera in a professional setting.Two people sitting on a sofa with a laptop, smiling at the camera in a professional setting.