Responsibility is the foundation of our business and an essential part of our procurement operations and supply chain management. We require our suppliers to commit to our ethical, environmental, and economic values.

We encourage our suppliers to act responsibly and to continuously improve their own operations. Our target for the coverage of ethical business practices among suppliers is 100%.

The selection of new suppliers is a vital part of our responsible approach, and the selection process is consistent whenever we evaluate new potential partners. When choosing a new supplier, we always require responsible business practices, commitment to our code of ethics, and alignment with the values of sustainable development.

For selected suppliers, we carry out systematic assessments and follow-up reviews concerning costs, quality, responsibility, legal compliance, and conformance with requirements.

Each year, Etra conducts audits of our strategic partners. In these audits, we focus on suppliers with a higher risk classification, for example based on the risk profile of the manufacturing country. We also use external auditors and verified certifications as part of our evaluation process.

Etra Professional products are high-quality, carefully selected items. We recognize that Etra is fully responsible for our private label products, which is why we place special emphasis on the reliability, quality, ethics, and environmental responsibility of our manufacturers. The products meet all relevant requirements, standards, and quality criteria. Together with our suppliers, we continuously work to improve product traceability and transparency.