Company responsibility
Quality
Trust is elemental in Etra quality policy. All our operations are built around trusting people and supporting that trust. Partnerships based on trust help us and our partners to develop mutually beneficial business in the long run.
The basis for Etra quality policy are:
- Strong in-company service, which enables high-quality customer service
- We always strive to do our best and concentrate on things that matter
- We make no empty promises; we deliver what we promise
- Our goal is to make sure our impact on the customer’s business is beneficial
The quality-driven ethos is a fundamental part of our operations: in order to serve our customer in the best possible way, our staff must know the customer and understand their needs. This means getting to know the customer and what they do, their business and what processes are involved. Knowing what the products are used for is key to providing our clients with even better and more suitable products and services. The foundation of a long and prosperous partnership is our motivated staff and their expertise.
ISO 9001
ISO 9001:2015 certificate has been granted for all Etra locations in the following scope:
Industrial product importing, sales, logistics services, maintenance, value added services, and custom-made product manufacturing.
Environment
Ecology and Environmental Policy
At Etra we want to consider the environment with our choices and cause minimal strain on the ecosystem.
Our practical actions:
- We abide by local legislation, norms, and decrees
- We monitor the amount of packing material waste and strive to minize the environmental impact caused.
- We use solar power and install more solar plants to promote renewable energy
- We strive to minimize CO2 output by hosting virtaul meetings, choosing low-emission cars, and servicing our machines and equipment regularly.
ISO 14001
ISO 14001:2015 certificate has been granted for all Etra locations in the following scope:
Industrial product importing, sales, logistics services, maintenance, value added services, and custom-made product manufacturing.